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ASC Provider Briefing - 19 May 2023
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Dear Care Provider Colleagues,
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Welcome to this week's briefing.
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This week in the briefing: Digitisation in Social Care, a resource around Diabetes in Somerset, information about the Dementia Wellbeing Service, Somerset Urgent Community Response, a reminder about the Care Provider Survey, our new podcast Social Work Sessions, information about Advanced Care Planning, as well as the usual event reminders.
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Please find the latest news and updates from Adult Social Care below:
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Digitisation in Social Care
The collaborative three year project between Somerset Council and NHS Somerset reaches its second year. Grand funding up to 50% is available for the first year of licenses and implementation costs for adult social care providers – homecare and domiciliary care providers.
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A digital social care record or DSCR keeps the information you would normally create on paper, on an electronic form, held securely and easily accessible for staff and managers in a timely manner.
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DSCR can save 164 hours per year per resident. We have actively saved 255,840 hours this year. With data entry times going from 45 minutes per resident per day to 18 minutes per resident per day. It has positively impacted 1560 lives across 30 care homes.
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Testimonial: “I have a dyslexic member of staff who reports that the speech to text is a revelation in terms of her ability to record care.”
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Diabetes in Somerset Resource
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This page has been created for health professionals to enable access to information about services available within Somerset to support people with diabetes.
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Find out more about Somerset’s Dementia Wellbeing Service during Dementia Action Week 15 -21 May
This year, during Dementia Action Week (15-21 May), the Alzheimer’s Society will be focussing on increasing diagnosis rates for people with dementia so people living with dementia can get the support they need.
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In Somerset, our Somerset Dementia Wellbeing Service; a partnership led by the voluntary sector in partnership with NHS Somerset and Somerset Council, is being rolled out to provide support to thoseliving with dementia and their carers. This includes :-
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- A roadshow with events around the county to showcase options available to support people with dementia and their carers, and to give people an opportunity to experience a free mobile dementia simulator experience on the Somerset Dementia Bus
- Doubling the number of Dementia Support Workers (provided by the Alzheimer’s Society and funded by NHS Somerset), in Somerset so that every person diagnosed with dementia can be connected with support in the community and guided through their next steps
- A localised version of the Dementia Connect phoneline, 01458 251541, to connect people directly with the Dementia Support Workers team who can offer information and practical guidance to help people understand the condition, cope with day-to-day challenges and prepare for the future.
- A new website to connect people with local dementia services and resources.
During Dementia Action Week we will be posting content on our website and our social media channels to encourage people living with dementia and their carers to share their stories. We will also have NHS Somerset’s clinical lead on dementia GP Peter Bagshaw and the Alzheimer’s Society providing advice on support available through your GPs and the Alzheimer’s Society.
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You can share your story with us HERE.
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Following a sustained drop in dementia diagnosis rates for the first time ever, the Alzheimer’s Society undertook research to understand the key barriers and benefits to getting a diagnosis.
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As well as the misconception around memory loss just being part of getting old, it’s research found being in denial, and referral times to specialists, are big barriers for those experiencing symptoms to seek a diagnosis.
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Getting a diagnosis can be daunting, but we believe it’s better to know. If you think you or someoneyou care for may have dementia, please contact your GP to see if it’s appropriate for you/them to bereferred into a Memory Clinic.
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Where can I find more information on memory loss and diagnosis?
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Somerset Urgent Community Response
Helping patients access urgent care in their homes (including care homes) within two hours of a referral
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Given a choice, many people would prefer to be cared for at home rather than having to go to hospital. If you, or someone you care for, is having a crisis in their health, Somerset Urgent Community Response can help.
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The Somerset Urgent Community Response team will send one of their highly qualified health professionals out within two hours of receiving a referral. They are available for anyone over 18 and are open 365 days a year from 8 a.m. – 8 p.m.
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You can call the team if someone has suddenly deteriorated, for example, when they have become suddenly become less mobile, have had a fall, their informal carer or end of life arrangements have broken down, or they are experiencing confusion or delirium.
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The NHS team at Somerset Urgent Community Response brings together a wide range of skills including advance clinical practitioners, district nurses, physiotherapists and pharmacy technicians.
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Their teams have lifting equipment so they can help a patient who has fallen to get back on their feet.
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Importantly, they don’t just treat the symptoms, but will carry out an assessment to understand why the patient has become unwell. Where necessary, they can refer them onto other health and social care services for help to try and prevent a crisis in their healthcare happening again.
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If you are looking for more information on how you can make a referral watch this video please click here.
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To make a referral please contact Somerset Primary Link 01749 836700 and press Option 1.
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Please provide a summary of the patient’s condition and where possible, provide their patient number.
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Please download and display these flyers for use in community and care settings.
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Somerset Care Provider Survey (2023)
A reminder to please take part in our short 2023 Care Provider Survey.
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The deadline for the survey is 31st May, 2023.
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Social Work Sessions podcast
We are thrilled to announce the first of a series of podcasts by Somerset Council's Principal Social Worker (Adults), Carolyn Smith.
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This podcast series makes space for conversations about contemporary issues in social work with adults to support learning and development.
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In the first of our series, Carolyn chats with Professor Michael Preston-Shoot about self-neglect in social work. Michael is Professor emiritus* of social work at the University of Bedfordshire. He is also the Independent Chair of Somerset Safeguarding Adults Board
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Listen free from Tuesday 23 May on Spotify. Just search for 'Social Work Sessions Somerset Council'.
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*an honorary title for professors who want to stay active in scholarship following retirement
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Advanced Care Planning – Have you made a plan?
If you were suddenly unwell, injured or dying, do those important to you know your wishes?
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During the week of 26th to 30th June, 10-4pm, Marie Curie are running drop in sessions to find out more about the plans you can make and how they can help you at Taunton Library, Paul Street, Taunton.
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Events
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Free International Recruitment Masterclass
Want to learn more and share expertise about international recruitment? This event by RCPA and Proud to Care is an amazing opportunity!
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RCPA and Proud to Care Partnership event at Canalside, Bridgwater, Thursday 8th June, 2023.
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This informal event will run from 10.30am to 2.30pm, with flexibility for you to drop in and out as you wish, mingle with other care providers, chat over coffee, or perhaps you may want to share your expertise and success with international recruitment. There is also an opportunity to grab some giveaways and resources on offer from the various trade stands. It’s anticipated there will be various presentations including Get Borderless (connecting overseas candidates with providers) and Yeovil District Hospital’s International Recruitment department. We will update you with full details for the event shortly.
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Refreshments and a light lunch will be provided.
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Care Provider Learning and Engagement Meeting
The agenda for 6th June LEM, 2-4pm
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2:05pm Teresa Mason – Alzheimer’s Society – Dementia Support offer/introduction
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2:10pm Emma Dunford – Hospital at Home service update
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2:30 pm Amy Rogers – Safeguarding session 2
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2:50pm Jacqui Cross – Vine Surgery – over-view of surgery
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3:15pm Gillian Keniston-Globle and colleague – Health Watch
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3:45pm Gemma Richards – Introduction to TEP role
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Upcoming Event Reminders
- Skills for Care Celebrating International Nurses day, 24th May, 10am to 2.30pm. Details on website.
- UTI Collaboration Event, June 21st, 9am to 4pm, Taunton Rugby Football Club. Details and tickets on Eventbrite.
- South West Care Home Network, June 22nd, 10am to 12.30pm. Details on website.
- Basic Dysphagia Awareness Training, Various dates. Details on PEN.
- Learning Disability Mental Health Upskilling Sessions. Various dates and locations, details on PEN.
- Dementia Wellbeing Roadshow. Various dates and locations, details on PEN. Booking for Virtual Dementia Tour.
- St Margaret's Hospice - Training for Care Professionals. Various dates, details on PEN.
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Please continue to share or promote these briefings and our webpage to others in your organisations.
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Our incident room mailbox and contact details (see below) remains operational during core working hours so please get in touch if you have any urgent concerns or queries we can look to assist you with.
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Somerset’s Provider Engagement Team
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