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ASC Provider Briefing - 05 May 2023


Dear Care Provider Colleagues,

Welcome to this week's briefing.

This week in the briefing: a Proud to Care Recruitment Update, an update on CQC Provider Inspection Outcomes, a thank you for attendees of this week's Learning and Engagement Meeting, comms for Homecare Providers about Restore2 Mini, information about the Data Security and Protection Toolkit Review, and a reminder about Accessible Somerset, as well as the usual event reminders.

Don’t forget you can now access all latest news, information and events
via our provider-facing website: somersetprovidernetwork.org.uk

Please find the latest news and updates from Adult Social Care below:
p2cgreen

We have candidates waiting for roles!

As part of our My Time to Care campaign, we have 36 candidates awaiting role matching. We have already matched 130 candidates to roles in Somerset, so this is a great opportunity to get new candidates into your vacancies.

Please share your roles with us via this form so we can match candidates and support your recruitment.

Reminder: Staff Appreciation

We know you have some amazing staff on your team, and we want to share the fantastic work they do for a social media campaign around social care heroes! If you have an employee of the month or any staff members who you want to highlight, please email proudtocare@somerset.gov.uk with a photo and a description of why you are thankful for them.

CQC Care Provider Inspection Outcomes – April 2023

Somerset Council would like to formally recognise and send our congratulations to the following care providers in Somerset who achieved Good or Outstanding ratings in latest inspection reports published last month (April 2023):
  • Woodside Residential Care Home (Minehead) - focused inspection (Improved from ‘Requires Improvement’ in April 2021)
We know how hard our care colleagues work to provide personalised and compassionate care for the people they support and recognise the many demands and challenges continuing to face the sector.

Such inspection outcomes are a great achievement and help Somerset to continue to deliver the high-quality care we all aspire for.

For more information about how the Local Authority supports quality improvement, please visit: Provider Quality Assurance and Contract Management (somersetprovidernetwork.org.uk)

Learning and Engagement Meeting

Care Providers of Somerset

Hello and thank you all for attending the May LEM. Huge thanks to all the guest speakers! It was great to have so much interest and so many questions.

Please do get in touch if there is a topic for discussion, presenter, training or if you would like to present and share a good news story yourself.

This is a resource for you, our Somerset Care Providers.

Next Learning and Engagement Meeting
Date of next meeting 6th June 2023 at 2pm – 4pm

Service Updates
2:05pm Teresa Mason – Alzheimer’s Society – Dementia Support offer/introduction
2:10pm Emma Dunford – Hospital at Home service update

Guest Speakers
2:30 pm Amy Rogers – Safeguarding session 2
2:50pm Jacqui Cross – Vine Surgery – over-view of surgery
3:15pm Gillian Keniston-Globle and colleague – Health Watch
3:45pm Gemma Richards – Introduction to TEP role

Comms for HomeCare Providers re: Restore2 Mini


Dear Providers,

Save the Date – 1st August at 3pm

You have all been completing a quarterly quality assessment framework questionnaire (QAF) for both the ICB and Somerset Council as part of your contractual arrangements. The attendees of this meeting from the multi-disciplinary teams have asked that we have a specific session aimed at the Homecare market about managing a deteriorating person which can be achieved through the use of RESTORE2 Mini.

This correspondence is a request asking you to join the 40-minute mini training session about RESTORE2 Mini.

The RESTORE2 Mini model is a tool used for the formal recognition of deteriorating health, recording of 'soft signs’. 'Soft signs' are small changes in behaviors that are used to identify early deterioration in a person's condition and as a tool to help carers to communicate their concerns when escalating care to health professionals.

If you are not currently registered to attend the Learning and Engagement Meetings (LEMS), please email asccontractsandqualitymonitoring@somerset.gov.uk and request access to these meetings.

Link meeting for 1st August Click here to join the meeting

You may wish you to attend the 1st of August meeting earlier at 2pm for the first part of the agenda which will cover the Mental Capacity Act (MCA).

We look forward to seeing you at the LEM on the 1st of August.

Rachel Caunce
Care Provider Support Officer
rachel.caunce@somerset.gov.uk
Digital Social Care RCPA

Review and Republish your Data Security and Protection Toolkit

Deadline – 30th June

The Data Security and Protection Toolkit is a yearly self-assessment that all CQC registered providers should complete. Completing the DSPT will ensure you’re compliant with data protection legislation and meet your contractual obligations. Completing the DSPT will also provide access to other digital services and funding opportunities.

Please log onto the DSPT portal and ensure you republish before the 30th June. www.dsptoolkit.nhs.uk

RCPA offer 1-1 support to all providers across Somerset. For more information about support or DSPT benefits please contact our project delivery officer Daniel Plummer – daniel.plummer@rcpa.org.uk

Digital Social Care are hosting national webinars to assist providers register and publish their DSPT:

Digital Social Care - Using the DSPT for the first time

Digital Social Care - Review and Republish DSPT

Reminder: Help make Somerset more accessible: your views needed

A year-long project to make Somerset more accessible for Disabled people was launched on 1 April 2023.

‘Accessible Somerset’ is an ambitious project which will ask Disabled people how their life could be improved in various areas. The project is seeking volunteers to share their views and is asking for individuals and organisations to get involved by contacting Disability.Inc@wecil.org.uk.

‘Accessible Somerset’ will begin by working with local Disabled people and organisations to help map the areas of need across Somerset. This will help to identify the key areas of focus for the project.

To deliver this project, Somerset Council has teamed up with WECIL Ltd – a Disabled People’s Organisation who offer a range of services which support independent living. WECIL have been working with both public and private sector organisations since 2016, supporting senior management teams, HR professionals and Equality Diversity and Inclusion officers to create accessible, inclusive environments.

If you would like to be involved in the project, please contact Kinny Chinangwa or Alison Browning at Disability.Inc@wecil.org.uk.

Events

Optimal Handed Care Review Day

Tuesday 16th May - Morning Session 9am to 12.30pm, Afternoon Session 1.30pm to 4.30pm.
Dear all

Just a gentle reminder that we are holding our 1st Optimal Handed Care Review Day on 16 May. The aim of the afternoon session you are invited to is to:
  • Show you our OHC Programme journey to date
  • Share our newly qualified OHC Ambassadors experiences
  • Explore ideas on how to manage the necessary change in Somerset’s care provision
  • Explore how to begin cascade training the 1:1 moving & handling techniques being endorsed by Somerset health and social care.
We would love to see all of our health, social care and provider managers attend; as well as key trainers, moving & handling facilitators and risk assessing supervisors from domiciliary and care home providers. Please use the Eventbrite booking system in the attached flyer to secure your place. After completing your booking, we will then send you a survey link to complete prior to the event – only 1 survey is required per Provider.

Looking forward to seeing you there!

https://www.eventbrite.co.uk/e/optimal-handed-care-review-day-morning-session-tickets-602198089697

Optimal Handed Care Review Day - Afternoon Session Tickets, Tue 16 May 2023 at 13:30 | Eventbrite

Upcoming Event Reminders

For more updates on upcoming events, see our website events page: Events (somersetprovidernetwork.org.uk)
Please continue to share or promote these briefings and our webpage to others in your organisations.

Our incident room mailbox and contact details (see below) remains operational during core working hours so please get in touch if you have any urgent concerns or queries we can look to assist you with.

Best wishes

Somerset’s Provider Engagement Team

Adult Social Care (ASC) COVID19 Response Team
Mailbox: ASCCOVID19@somerset.gov.uk
Phone: 07790 577338
Website: Somerset Provider Engagement Network
Somerset Council
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